Return Policy

RETURNS: EXCHANGES FOR STORE CREDIT ONLY

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange. No refunds exchange & store credit only. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error, and that is returned more than 30 days after delivery, are not eligible for a return for store credits.


If you’ve done all of this and you still have not received your exchange yet, please contact us at [email protected].


Unfortunately sale items cannot be refunded.

To return your product, you should mail your product to:
Estella Loretto
36 Wildflower Way
Santa Fe, NM 87506

If you have an issue please email me for instructions [email protected]

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.